Privacy Policy — CSP Edge Pty Ltd 

Last updated: February 2026 

This Privacy Policy explains how CSP Edge Pty Ltd (ABN 32 552 253 659) (“CSP Edge”, “we”, “us”, “our”) collects, uses, discloses and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

CSP Edge Pty Ltd is a Microsoft Partner enablement consultancy helping IT service providers maximise CSP rebates, incentives, and Microsoft Solution Partner benefits. 

Contact: 

Email: [email protected] 

2. Personal Information We Collect

We may collect personal information including: 

  • Name, email address, phone number
  • Business name, role, and company details
  • Informationsubmittedthrough contact forms, bookings, email or consultations 
  • Login credentials and activity data for client portal access
  • Website usage data including IP address, browser type, and device data

3. How We Collect Personal Information

We collect information: 

  • Directly from you
  • Via website forms and booking tools
  • Through mailing list subscriptions
  • Via cookies and analytics tools
  • Through secure client portal access

4. Purpose of Collection

We collect personal information to: 

  • Provide consulting and advisory services
  • Manage client relationships and contracts
  • Provide secure access to client portals
  • Send service updates and marketing communications (with consent)
  • Improve website performance and user experience
  • Meet legal and regulatory obligations

5. Mailing Lists & Marketing Communications

If you subscribe to our mailing list, we may send insights, updates, and service-related communications. You may unsubscribe at any time using the link in our emails or by contacting us directly.

6. Google Analytics & Cookies

We use Google Analytics to understand how visitors use our website. This data is anonymised where possible and used solely to improve performance and content. You may disable cookies through your browser settings. 

7. Client Portal Access

Clients may be provided access to secure portals for document sharing and collaboration. Access is restricted, authenticated, and monitored. You are responsible for maintaining the confidentiality of your login credentials. 

8. Disclosure of Information

We may disclose information to: 

  • Employees and contractors
  • Cloud and IT service providers (including Microsoft)
  • Analytics and marketing providers
  • Regulatory authorities where required by law

Some data may be stored overseas, including in Microsoft cloud environments. Reasonable steps are taken to ensure overseas recipients comply with Australian privacy obligations.

9. Data Security

We take reasonable steps to protect personal information from misuse, loss, or unauthorised access, including secure systems, access controls, and encryption where appropriate.

10. Access, Correction & Complaints

You may request access to or correction of your personal information, or lodge a privacy complaint by contacting us. We will respond in accordance with the Australian Privacy Principles. 

11. Updates to This Policy

This policy may be updated from time to time. The latest version will always be available on our website.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.